br365 Privacy Policy
This policy describes in detail how your personal information is collected, used, and kept safe on the br365 platform.
Introduction & Purpose
br365 ("we", "us", or "the platform") operates a trusted online entertainment service for users in Bangladesh. When you use our website, app, or related services, certain personal information reaches us. This privacy policy tells you how that information is collected, why it is used, and how it is kept safe.
By using our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with anything, please contact us before using the services or refrain from using them.
br365 provides services only to those who are 21 years of age or older. We do not knowingly collect any information from minors.
What Information We Collect
br365 collects the following types of information to operate its services properly:
2.1 Registration & Identity Information
2.2 Financial Transaction Information
When you make a deposit or withdrawal on br365, we collect the information needed to process the transaction. This includes payment method details (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amount, and date. We do not store card numbers or full bank account details.
2.3 Technical & Usage Information
- IP address and device type
- Browser type and version
- Which pages you visited and how long you stayed
- Information collected through cookies and similar tracking technologies
- Your preferences and settings
2.4 Communication Information
When you contact our support team via live chat or email, we may store a record of that conversation. This helps us improve service quality and resolve future issues more quickly.
Purpose of Using Information
br365 uses the collected information for the following lawful purposes:
3.1 Account Management
Information is used to create, verify, and manage your account. This includes password resets, login verification, and sending security-related notifications.
3.2 Financial Transaction Processing
The necessary information is used to process deposits and withdrawals made through bKash, Nagad, Rocket, Upay, or bank transfer. All transactions are secured with SSL encryption.
3.3 Fraud & Security Protection
Information is analyzed to detect suspicious activity, prevent unauthorized access, and protect the integrity of the platform. This keeps your account and funds safe.
3.4 Service Improvement & Personalization
By analyzing your usage patterns, we improve our services and make your experience more relevant. This includes patterns such as which games you prefer and what times you are most active.
3.5 Legal Compliance
Certain information may be stored or disclosed as required to comply with applicable laws, regulations, and instructions from regulatory authorities.
3.6 Communication & Support
Your email and mobile number are used to send important account notifications, transaction confirmations, and support responses.
Information Sharing Policy
br365 does not sell or rent your personal information. Information may be shared with third parties only in the following limited circumstances:
4.1 Service Provider Partners
We may need to work with trusted third parties for payment processing, technical infrastructure maintenance, and fraud detection. These partners receive only the information needed for their specific task and are bound to comply with our privacy standards.
4.2 Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, and Microgaming may receive the minimum information necessary to ensure a reliable gaming experience. This information is not personally identifiable.
4.3 Legal Requirements
Certain information may be disclosed as required by court order, government request, or legal process. In such cases, we always disclose only the minimum information necessary.
4.4 Business Transfer
If br365 goes through a merger, acquisition, or asset sale, user information may be transferred. In such a case, we will notify you in advance.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the br365 website. Cookies are small text files stored in your browser that improve your experience using the service.
5.1 Essential Cookies
Without these cookies, the website cannot function properly. They are essential for maintaining login status, security verification, and payment processing.
5.2 Functionality Cookies
These cookies are used to remember your preferences, language settings, and past activity, so you do not have to set everything up again each time you log in.
5.3 Analytics Cookies
Analytics cookies are used to understand how users are using our services. This information is analyzed in aggregate and no personal identity is revealed.
5.4 Cookie Control
You can accept or reject cookies through your browser settings. However, disabling certain essential cookies may limit the functionality of the website.
Data Security Measures
br365 treats the security of your information as the highest priority. We apply industry-standard technical and organizational measures:
- SSL Encryption: All data transmission is secured with 256-bit SSL encryption, which keeps your information private from third parties.
- Limited Access: Only authorized personnel can access your personal information, and only to the extent needed to carry out their responsibilities.
- Regular Security Audits: Our systems go through regular security assessments so that vulnerabilities can be identified and addressed quickly.
- Firewall & Intrusion Detection: Advanced firewalls and real-time monitoring systems prevent unauthorized access.
- Data Minimization: We collect only the information that is genuinely necessary to provide the service.
Please note that it is not possible to guarantee that data transmission over the internet is completely secure. We make every effort to provide maximum protection, but no technology company can promise absolute security.
Data Retention Period
How long br365 keeps your information depends on the type of information and the requirement:
7.1 Account Information
Your registration information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a specified period for legal and regulatory purposes.
7.2 Financial Transaction Records
Financial transaction history is retained for the period required under applicable law. This assists with fraud investigations and dispute resolution.
7.3 Communication Records
Records of conversations with the support team are kept for a reasonable period to ensure service quality.
7.4 Technical Logs
Log files needed for security monitoring and troubleshooting are retained for a limited period and then automatically deleted.
Your Rights & Controls
Every user registered with br365 has the following rights over their own information:
To exercise these rights, contact us through our support channels. We will respond to your request within a reasonable time.
Protection of Minors
br365's services are for those who are 21 years of age or older only. We do not knowingly collect any personal information from minors.
If we are informed that we have unintentionally collected information from a minor, we will delete that information immediately and close the associated account.
If a parent or legal guardian believes their child has registered on our platform, please contact our support team without delay.
Changes to the Privacy Policy
br365 may update this privacy policy from time to time. The "Last Updated" date at the top of the page will be changed to reflect the updates.
For significant changes, we will notify you via your registered email or through a notification when you access the platform. Continuing to use the service after a policy change means you have agreed to the new policy.
We recommend that you review this page regularly to stay informed about the latest privacy practices.
Contact Us
If you have any questions or concerns about the privacy policy, please get in touch with us: